Service Excellence Cockpit
Founded by Rémon Elsten and Daniel Stiefel, Service Excellence Cockpit is Europe's largest online benchmarking solution to capture and display a 360° KPI-set for customer service and - since 2018 - for customer loyalty.
CRM Finder Switzerland
Neutral, independent knowledge and information platform for the Swiss CRM market. Conceived and promoted by industry leading companies and organizations from the Swiss economy.
HWZ Business School, Zurich
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With 2300 students and approx. 500 lecturers, the HWZ is the largest university with exclusive focus on part-time education in economics in Switzerland, offering a full suite of courses: bachelor, masters, doctorate and other courses.
A group of professionals in the loyalty marketing sector. FCLA's goal is to exchange experiences in design and development of loyalty programs in Latin America. Target group members: senior managers in charge of loyalty marketing.
Since 2007, biz.Telligence has been a specialized CRM service provider for customer acquisition, development and reactivation. This is primarily in the retail, service and catering sectors (including the hotel industry). The combined know-how in IT and marketing allow biz.Telligence to professionally introduce and operate CRM solutions.
Prime Data is a privacy certified, analytical CRM boutique that helped enterprises for in the last decade and ongoing with predictive analytics and smart campaign management to maximize spendings and minimize costs by using transactional loyalty and click-stream data.