In modern economies, more than 50% of companies run loyalty programs.
In the past a loyalty program was a differentiator - today it has become a mere commodity.
The following misconceptions are unfortunately widespread:
"Just the fact of having a program in place is enough to retain customers and meet their expectations!"
"Year-over-year growth comparison analysis is enough to prove the success of a program!"
What about your program?
At Loyalty Health Check, we believe that the true health of a program can only be demonstrated by screening its performance versus industry loyalty key performance indicators (KPIs) - taking into account industry specific aspects.
Select one of the options below to check the health of your program.
We are a group of dedicated international experts who are passionate about loyalty marketing. We help increase member engagement and improve your program ROI according to our expertise, know-how and experience.
We believe that improving loyalty programs is imperative and more than needed in today's competitive market.
WHAT EXPERTS SAY
There can be significant benefits from operating a successful loyalty program. And done well they can also be a significant cost item.
Is the cost-benefit equation right? This is an important question.
Similar to a car or a person, a loyalty program requires regular health checks based on industry standards and KPI comparisons - from the inside out.